Controlling Your Inbox with Filters

If you are a BlackBerry Internet Service (BIS) user, you may have found that your BlackBerry device is constantly overrun with spam, junk e-mail, and messages that you would rather deal with from your desktop.Wading through your BlackBerry Inbox becomes a tedious process of finding the important messages among the piles of unwanted items. Enterprise BlackBerry users benefit greatly from the messaging controls in place at the corporate e-mail server.Wouldn’t it be nice if BIS users could also have some control over the delivery of messages to their BlackBerry?

Many BlackBerry BIS users do not realize it, but you can access and reconfigure your BlackBerry account profile by logging in to your carrier’s BlackBerry start page. (Contact your carrier for the exact URL.) Once logged in, you can browse your messages, set up folders, and perform other housekeeping tasks. Additionally, you can set up custom filters to control what messages are delivered to your BlackBerry and how they are delivered.


To access the Filters option, do the following:

1. Click the Filters menu option at the top of the screen after you log in to your BIS profile.
2. Click the Add button
3. Starting at the top of this form, each filter you define gets a name, because multiple filters can be associated with your profile.
4. After naming your filter, you may now add one or more “conditions,” which will be used to identify messages that you want to forward to (or block from) your BlackBerry. You can set a condition based on the contents of the From,To, Subject, or Body components of each message.
5. Once you’ve established one or more conditions that can trap your messages, you now get to decide what to do with messages that fall under this filter.

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